Terms of Service
Version 1.2, Effective May 1, 2026
1. Agreement to Terms
By creating an account, you agree to these terms. If you do not agree, please do not create an account or use the Service.
These Terms of Service ("Terms") constitute a legally binding agreement between you and The Ledger Pulse Inc. ("Company," "we," "us," "our"), an Alberta corporation, governing your use of the CakeLedger application and related services ("Service"). By creating an account or accessing the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy.
2. Eligibility
You must be 18 or older. One account per person.
You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. Age is verified by self-certification at the time of account creation. Each individual may maintain only one account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. What CakeLedger Is (and Is Not)
CakeLedger is a tool that helps you understand your baking costs and pricing. It is not an accountant, tax advisor, or financial planner. The numbers are based on what you enter. They are guides, not guarantees.
CakeLedger is a price discovery and profitability tool designed for home bakers and small-scale food businesses. The Service provides cost calculations, pricing recommendations, effective hourly rate estimates, tax estimates, and related analytical tools based on data you provide. The Service does not constitute accounting, tax, financial, legal, or professional advice of any kind. You should consult qualified professionals for tax filing, business registration, financial planning, and regulatory compliance. The Company is not an accounting firm, tax advisor, financial planner, or licensed professional in any jurisdiction.
4. Your Data Ownership
Your recipes, costs, orders, and customer info belong to you. The Company does not claim ownership of anything you enter.
4.1 Ownership and License
You retain all ownership rights in the data, content, and materials you submit to the Service ("User Content"), including but not limited to recipes, ingredient information, cost data, order records, customer information, and business details. By using the Service, you grant the Company a non-exclusive, worldwide, royalty-free license to use, process, store, reproduce, modify, and display your User Content as necessary to operate, maintain, improve, and support the Service and the Company's business operations. This includes, without limitation, the right to use aggregated or de-identified User Content for product development, analytics, benchmarking, and generating insights, provided that such use does not identify you personally or disclose your individual business data to third parties without your consent. This license terminates when you delete your account, subject to the data retention obligations described in the Privacy Policy.
4.2 Shared Content
When you generate a shareable link (such as a dashboard summary), the data contained in that link becomes publicly accessible to anyone with the URL. This may include revenue figures, cost breakdowns, hourly rate, and profit margins. You are responsible for managing and revoking shared links. Shared content may be cached or indexed by third-party services. The Company is not responsible for the distribution or use of content you choose to share publicly.
4.3 Company Intellectual Property
The Service, including all software, algorithms, interfaces, designs, documentation, trademarks, and proprietary methodologies (including cost calculation engines, data models, and analytical tools) is the exclusive property of The Ledger Pulse Inc. and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms. You agree not to copy, modify, distribute, sell, or create derivative works based on the Service or any part thereof.
5. Customer Data Responsibility
When you enter a customer's name, email, or phone number into an order, you are responsible for having their permission to store that information.
In the course of using the Service, you may enter personal data belonging to third parties, including but not limited to customer names, email addresses, phone numbers, and physical addresses ("Customer Data"). You represent and warrant that you have obtained all necessary consents and authorizations from such third parties to collect, store, and process their personal data through the Service. You are the data controller of Customer Data. The Company processes Customer Data on your behalf as a data processor, solely to provide the Service. You agree to indemnify and hold harmless the Company from any claims arising from your collection, use, or storage of Customer Data.
6. Paid Tiers and Billing
Pro and Business tiers are billed monthly. You can cancel anytime. No refunds for partial months. Free tier is free, no credit card required.
The Service offers multiple subscription tiers, including Free, Pro, and Business. Free tier access requires no payment and no credit card. Paid tiers are billed on a recurring basis (monthly or annual, as you select) through the Company's third-party payment processor. By subscribing to a paid tier, you expressly authorize the Company and its payment processor to charge your designated payment method on a recurring basis at the then-current rate, without further notice or authorization, until you cancel. Subscriptions renew automatically at the end of each billing period unless cancelled before the next renewal date. You may cancel at any time through the in-app billing settings or by contacting support@cakeledger.com; cancellation takes effect at the end of the then-current billing period and you retain access until that date. Except where required by applicable mandatory law, all fees are non-refundable, including for partial billing periods, unused features, downgrades, and account suspension or termination for cause. Free trial periods, promotional credits, and referral bonuses, if any, are offered at the Company's discretion and may be modified or revoked at any time. The Company may change subscription pricing, tier limits, or feature inclusions, with reasonable notice (generally at least thirty (30) days) provided via email or in-app notification, and continued use after the change constitutes acceptance. All fees are stated exclusive of any applicable taxes, levies, or duties, which are your responsibility unless the Company is required by law to collect them. The Company's payment processor's terms of service and privacy policy govern payment processing; the Company does not store or have direct access to your full payment card details.
6A. Storefronts and Customer-Facing Pages
If you publish a public storefront, you are the seller. The Company hosts the page; you are responsible for what you sell, your prices, your taxes, fulfillment, food safety, and compliance with the laws that apply to you.
The Service may allow you to publish a public storefront, gallery, payment link, or similar customer-facing surface. When you do so, you are the seller and operator of that surface. The Company is not a party to any sale, contract, or transaction between you and any End Customer. You are solely responsible for: the accuracy, completeness, and legality of all content you publish; the products, services, prices, allergen and ingredient disclosures, photographs, and availability you list; obtaining and maintaining all licences, permits, registrations, food-safety certifications, insurance, and regulatory approvals required for your business in your jurisdiction (including without limitation cottage-food and home-baking rules); fulfilling orders, handling refunds, returns, and customer complaints; collecting, remitting, and reporting all applicable taxes (including sales tax, GST, HST, VAT, or equivalent); and accurately describing the legal entity behind the storefront. The Company makes no representation that home baking, the sale of any particular product, or the operation of a storefront is lawful in your jurisdiction. The Company may, in its sole discretion and without notice, suspend, modify, or remove any storefront, payment link, or page that the Company believes violates these Terms, the Acceptable Use Policy, applicable law, or the terms of any third-party service used to operate the page (including the Company's payment processor, hosting provider, or domain registrar).
6B. Payments, Payouts, and Tax
When customers pay you through CakeLedger, the payment processor handles the money. The Company is not the merchant of record. You are responsible for taxes, refunds, and chargebacks on your sales.
6B.1 Payment Processor and Merchant of Record
Payments accepted through the Service are processed by a third-party payment processor (currently Stripe Inc. and its affiliates). To accept payments, you must enter into and comply with the payment processor's own terms of service, connected-account agreement, and acceptable use policy. The Company is not the merchant of record, the seller of your goods or services, or a party to any transaction between you and an End Customer. The Company does not hold, transmit, exchange, or take custody of End Customer funds; the payment processor handles authorization, settlement, custody, payout, and dispute management. The Company is not a money services business, money transmitter, financial institution, payment institution, or broker, and nothing in the Service is to be construed as the provision of financial, banking, or money transmission services by the Company.
6B.2 Platform Fees
The Company may collect a platform fee on transactions processed through the Service in addition to fees charged by the payment processor. Platform fees and processor fees, where applicable, are disclosed in the in-app billing or payment settings. The Company may modify platform fees with reasonable notice (generally at least thirty (30) days) provided via email or in-app notification.
6B.3 Refunds, Chargebacks, and Disputes
You are solely responsible for issuing refunds in accordance with your own published policies, applicable consumer protection law, and the rules of the payment processor and card networks. Chargebacks, reversals, fraud claims, and dispute outcomes are determined by the payment processor and the relevant card networks under their own rules. You are liable to the payment processor and to the Company for the full amount of any chargeback, reversal, refund, fee, fine, penalty, or shortfall arising from a transaction processed through the Service, including any associated platform fees and recovery costs. The Company may, but is not obligated to, attempt to recover such amounts on the payment processor's behalf and may set off such amounts against any current or future payouts, balances, or amounts owing to you.
6B.4 Risk Holds and Reserves
The Company and the payment processor may delay, hold, freeze, or reverse a payout, or impose a reserve or transaction limit, where the Company or the payment processor reasonably suspects fraud, abuse, breach of these Terms or applicable law, regulatory or law-enforcement request, anomalous activity, elevated chargeback risk, or material risk to the Company, the payment processor, or End Customers. The Company will not be liable for any loss or damage arising from any such hold, reserve, or limit applied in good faith.
6B.5 Tax Compliance
You are solely responsible for determining, charging, collecting, reporting, and remitting all taxes (including sales tax, GST, HST, VAT, excise, business, and income taxes) arising from your sales and your use of the Service. Tax estimates, computations, and reports generated by the Service are provided as informational tools only, are based on data you provide, and do not constitute tax advice. The Company is not your tax preparer, agent, or advisor.
6B.6 Identity Verification
The payment processor may require you to provide identity, business, and financial verification information before activating, continuing, or paying out funds from a connected account. Failure to provide required information, or failure to satisfy ongoing verification, may result in payouts being delayed or held by the payment processor. The Company has no obligation to override, accelerate, or guarantee any decision made by the payment processor with respect to verification, payout, or risk.
6C. Marketplace
The marketplace is a venue. The Company is not a party to listings or transactions between bakers. Listings, prices, and reviews are user content.
6C.1 Platform Role
The Service includes a marketplace through which users may publish listings, browse listings published by others, send and receive messages, leave ratings or reviews, and engage in transactions with each other. The Company provides the marketplace solely as a venue. The Company is not a party to, broker of, escrow agent for, or guarantor of any listing, communication, transaction, or arrangement between users. The Company does not pre-screen, verify, endorse, or warrant the accuracy of listing content, the legality of any item or service offered, the identity, capacity, or qualifications of any user, the safety or quality of any item or service, or the willingness or ability of any user to perform.
6C.2 Listing Responsibility
If you publish a listing, you represent and warrant that: you have the legal right to offer the item or service; the listing is accurate, complete, and not misleading; the item or service complies with all applicable law in the jurisdictions in which it will be offered, sold, picked up, or delivered (including food safety, labeling, allergen disclosure, and licensing requirements); you hold all required permits, certifications, and insurance; and the listing does not infringe any third-party right. The Company may remove, modify, or refuse any listing at its sole discretion, with or without notice.
6C.3 Disputes Between Users
Any dispute, claim, or controversy arising out of or related to a listing, communication, or transaction between users is solely between the users involved. You release the Company, its officers, directors, employees, agents, and affiliates from any and all claims, demands, damages, and losses (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. Where the laws of your jurisdiction prohibit such a release, the release applies to the maximum extent permitted by law. The Company may, but is not required to, mediate, intervene, or facilitate resolution of disputes between users.
6D. Reviews, Reports, and Moderation
Reviews and reports must be honest. The Company may, but is not required to, moderate content. Moderation decisions are at the Company's discretion.
Where the Service permits ratings, reviews, questions, comments, or reports, you agree to publish only content that is honest, your own, and based on genuine experience. You may not publish, solicit, or accept compensation for fake, manipulated, or coordinated ratings or reviews. Reports submitted to moderators must be made in good faith. The Company may, in its sole discretion and without obligation, monitor, edit, redact, label, demote, hide, remove, or restore any content, account, listing, or interaction, and may take or decline to take action on any report or complaint. The Company is not liable for any action taken or not taken with respect to user content. The Company is not the publisher of user content for purposes of liability for that content; user content reflects the views and statements of the user who submitted it, not the Company.
7. Acceptable Use
You agree not to scrape data, create fake accounts, or use the platform to harm others. Full details in our Acceptable Use Policy.
Your use of the Service is subject to the Acceptable Use Policy, which is incorporated into these Terms by reference. Violation of the Acceptable Use Policy may result in warning, suspension, or termination of your account at the Company's discretion.
7A. AI-Powered Features
Some features use external AI services to process your data. AI outputs are informational and may not be accurate.
Certain features of the Service (including text-based assistance and image generation) use external artificial intelligence services to process data you provide. When you use these features, relevant data as described in the Privacy Policy (Section 2.6) may be sent to third-party AI service providers for processing. AI-generated outputs (text, images, recommendations) are provided for informational purposes only and may contain inaccuracies. The Company does not guarantee the accuracy, completeness, or suitability of AI-generated content. You are responsible for reviewing and verifying AI outputs before relying on them. AI-powered features may be subject to additional usage limits and subscription requirements.
7B. Referral Program
You may invite others to CakeLedger. Your name, email, and business name are included in referral invitations.
The Service may offer a referral program that allows you to invite others. When you send a referral invitation, your name, email address, and business name are included in the invitation. You represent that you have a reasonable basis for contacting any person you invite and that your invitations comply with applicable anti-spam legislation, including CASL (Canada) and CAN-SPAM (US). The Company may impose daily and annual limits on referral invitations. Referral rewards (such as bonus trial days) are subject to change at the Company's discretion and may be revoked in cases of abuse or fraudulent activity.
7C. Brand Partners and Suppliers
If you access the Service as a brand, supplier, or partner, additional rules apply.
If you apply for or hold a brand, supplier, equipment vendor, packaging vendor, decoration vendor, or similar partner role through the Service, your participation is additionally governed by the Brand Partner Agreement, which is incorporated by reference into these Terms. To the extent the Brand Partner Agreement conflicts with these Terms with respect to your participation as a partner, the Brand Partner Agreement governs. Without limiting that agreement, you represent and warrant that you have authority to bind the legal entity you claim to represent; the business, product, and brand information you submit is accurate, current, and complete; you hold all rights, licences, and consents necessary to publish the logos, marks, photographs, and product information you submit; and you will use any directory exposure, leads, contact information, or analytics provided through the Service only for the purposes contemplated by these Terms and applicable anti-spam, marketing, and privacy law (including, where applicable, CASL, GDPR, and CAN-SPAM). The Company may suspend, modify, or revoke partner access, directory listings, and any associated benefits at any time. Partner status confers no employment, agency, joint-venture, franchise, or fiduciary relationship with the Company.
7D. Affiliate Program
If you participate in the affiliate program, your earnings depend on tracking, attribution, and customer behaviour beyond the Company's sole control.
If the Service offers an affiliate or partner-revenue-share program, your participation is subject to the program's then-current rules and to these Terms. Affiliate commissions, attribution, payout thresholds, payout schedules, and program eligibility are determined by the Company in its sole discretion and may be modified or discontinued at any time. The Company may withhold, claw back, or forfeit commissions in cases of fraud, refunds, chargebacks, breach of these Terms, breach of applicable law, or where attribution cannot reasonably be established. You are responsible for disclosing your affiliate relationship in your communications where required by applicable advertising or consumer-protection law, and for paying any taxes owed on commissions.
8. Service Availability
The Company does not guarantee uninterrupted availability. The Service may be modified, suspended, or discontinued at any time.
The Company strives to maintain high availability of the Service but does not guarantee uninterrupted, timely, secure, or error-free operation. The Service may be temporarily or permanently unavailable due to scheduled maintenance, unscheduled outages, technical failures, feature changes, or circumstances beyond the Company's reasonable control. The Company reserves the right to modify, suspend, or discontinue any feature or functionality of the Service at any time, with or without notice. The Company shall not be liable for any losses or damages resulting from Service unavailability, modification, or discontinuation of features.
9. Termination
You may request account deletion at any time. The Company may suspend or terminate accounts that violate these terms, at its sole discretion.
You may request deletion of your account at any time by contacting support@cakeledger.com. The Company will process deletion requests within thirty (30) days, subject to the data retention obligations described in the Privacy Policy. The Company may suspend, restrict, or terminate your account, in whole or in part, at any time, with or without cause and with or without notice, including (without limitation) for violation of these Terms, the Acceptable Use Policy, or applicable law, for risk-management or regulatory reasons, on the request of the Company's payment processor, hosting provider, or other infrastructure provider, or where the Company determines in good faith that continued provision of the Service to you would expose the Company to material legal, reputational, or financial risk. Suspension or termination does not relieve you of obligations incurred prior to the effective date of termination, including any outstanding payment, refund, or chargeback obligations. The Company may, but is not required to, retain access to data export tools for a reasonable period following termination. In the event the Company discontinues the Service or any material portion of it, the Company will use commercially reasonable efforts to provide reasonable advance notice (generally targeting ninety (90) days where feasible) and to make data-export functionality available during the notice period; provided, however, that no notice period is guaranteed and notice may be shorter or unavailable in the event of insolvency, regulatory order, court order, force majeure, action by an infrastructure provider, or material safety, security, or fraud concern. Discontinuation of the Service in whole or in part does not entitle you to any refund, credit, compensation, or damages, except as expressly required by mandatory applicable law. You acknowledge that you are solely responsible for maintaining your own records and exporting your data on an ongoing basis.
10. No Warranty
CakeLedger is provided as-is. We do not guarantee that calculations will be error-free, that the Service will meet every requirement, or that defects will not occur.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT CALCULATIONS WILL BE ERROR-FREE, THAT THE SERVICE WILL BE UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED. YOU ACKNOWLEDGE THAT THE USE OF THE SERVICE IS AT YOUR SOLE RISK.
11. Limitation of Liability
11.1 No Professional Advice
The Company is not liable for business decisions made in reliance on CakeLedger's outputs.
The cost calculations, effective hourly rates, tax estimates, pricing recommendations, and profitability analyses provided by the Service are informational tools based on data you provide. They do not constitute professional accounting, tax, financial, or legal advice. The Company is not liable for any business decisions made in reliance on the Service's outputs.
11.2 No Guarantee of Revenue
Nothing in the Service constitutes a promise or guarantee that you will earn a specific amount, achieve profitability, or succeed as a business. The effective hourly rate, pricing recommendations, and market comparisons are estimates based on your inputs, not guarantees of outcomes.
11.3 Community Data Disclaimer
Community pricing data ("What Others Charge," "What Others Pay") reflects anonymized, crowdsourced data from other users. The Company does not independently verify the accuracy of community data. Prices vary by region, quality, ingredients, seasonality, and market conditions. Community data is provided for informational purposes and reflects market conditions at the time of collection.
11.4 Maximum Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU HAVE PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS ($100 CAD).
11.5 Exclusion of Consequential Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA, LOSS OF GOODWILL, COST OF SUBSTITUTE SERVICES, OR DAMAGES RESULTING FROM BUSINESS DECISIONS MADE IN RELIANCE ON THE SERVICE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, AND REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.6 Data Loss
The Company implements reasonable measures to protect your data but makes no guarantees against loss, corruption, or unauthorized access. You are solely responsible for maintaining your own backups by exporting your data regularly. The Service is not a backup service. The Company shall not be liable for any data loss, regardless of cause.
11.7 Third-Party Services
The Company is not liable for the acts, omissions, outages, or data practices of third-party services integrated with or used by the Service, including but not limited to providers of data hosting, application hosting, payment processing, email delivery, and AI-powered features. Your use of those services is governed by their respective terms and privacy policies.
11.8 Marketplace, Storefront, and User Transactions
The Company is not liable for any loss, claim, damage, or dispute arising from, or in connection with, any listing, communication, transaction, sale, purchase, refund, exchange, pickup, delivery, fulfillment, product defect, food-borne illness, allergen incident, personal injury, property damage, misrepresentation, or non-performance by or between users, by or between bakers and End Customers, or in respect of any storefront, marketplace listing, or public page operated through the Service. Risk of loss for any item or service offered through the Service rests with the seller and the buyer, not the Company.
11.9 No Merchant or Money-Transmission Status
The Company is not the merchant of record for any sale you make through the Service, is not a party to your transactions with End Customers, and does not provide money-transmission, payment-institution, banking, custodial, escrow, or financial-advisory services. Funds processed through the Service's payment integration are handled by the third-party payment processor under that processor's own terms.
11.10 Tax, Licensing, and Regulatory Compliance
The Company is not liable for any tax, duty, levy, fine, penalty, interest, audit cost, or regulatory consequence arising from your business, your sales, your filings, your failure to file, your failure to register, your failure to obtain a required permit or licence, or your reliance on any number, estimate, or report generated by the Service. Tax, accounting, food-safety, business-formation, and licensing decisions are yours alone and should be confirmed with qualified professionals in your jurisdiction.
11.11 User Content and Public Pages
Information you publish to a marketplace listing, partner directory profile, public storefront, gallery, share card, payment-link page, or any other publicly accessible page is, by your election, public. The Company is not liable for the access, copying, archiving, indexing, redistribution, or misuse of any public content by any third party. Removal of public content from the Service does not retroactively remove copies that may exist outside the Service.
12. Indemnification
You agree to indemnify the Company against claims arising from your use of the Service.
You agree to indemnify, defend, and hold harmless The Ledger Pulse Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms or any applicable law; (c) your violation of any third party's rights, including intellectual property or privacy rights; (d) any User Content or Customer Data you submit to the Service; (e) any business decisions you make based on the Service's outputs; or (f) claims arising from your operation of a home baking or food business to the extent such claims relate to your use of, or reliance on, the Service.
13. Assumption of Risk
Operating a baking business involves inherent risks. CakeLedger provides informational tools. You are responsible for your own business decisions.
You acknowledge that operating a home baking or food business involves inherent financial, regulatory, and operational risks. You assume full responsibility for your pricing decisions, cost management, tax obligations, regulatory compliance, food safety, and business operations. The Service provides informational tools; it does not manage, operate, or assume responsibility for your business.
14. Force Majeure
The Company is not liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, power outages, or pandemic restrictions.
The Company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, pandemic or epidemic, government orders or regulations, power failures, internet or telecommunications disruptions, third-party service outages, cyberattacks, or labor disputes.
14A. Sanctions and Export Controls
You may not use the Service if you are subject to sanctions or in a sanctioned jurisdiction.
You represent and warrant that you are not, and are not acting on behalf of any person who is, (a) ordinarily resident in or located in any country or region subject to comprehensive sanctions administered by Canada, the United States, the United Kingdom, the European Union, or the United Nations Security Council, or (b) listed on any sanctions, denied-party, or restricted-party list maintained by any of the foregoing authorities. You agree not to use the Service in violation of any applicable sanctions, export-control, or anti-money-laundering law. The Company may suspend or terminate access at any time, without notice, where the Company reasonably believes such use would breach this Section.
15. Dispute Resolution
These Terms are governed by the laws of Alberta, Canada. The parties agree to attempt good-faith negotiation before initiating legal proceedings.
These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the Province of Alberta. Before initiating any legal proceeding, the parties agree to attempt to resolve disputes through good-faith negotiation for a period of thirty (30) days. For users in the European Union, European Economic Area, or United Kingdom: nothing in this section limits your statutory rights under applicable consumer protection laws or your right to bring claims in your local courts.
16. Waiver of Class Action
You agree that any dispute with the Company will be resolved individually, not as part of a class or representative action.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF THIS WAIVER IS FOUND UNENFORCEABLE IN YOUR JURISDICTION, THIS CLAUSE IS SEVERABLE AND THE REMAINING TERMS SHALL CONTINUE IN FULL FORCE AND EFFECT.
17. Changes to Terms
The Company may update these terms. For significant changes, at least 30 days notice will be provided and re-acceptance will be required.
The Company reserves the right to modify these Terms at any time. For material changes, the Company shall provide at least thirty (30) days' notice via in-app notification and email to the address associated with your account. Material changes require renewed agreement; you will be prompted to review and agree to the updated Terms. If you do not agree to the updated Terms within thirty (30) days of notification, your account may be suspended until agreement is provided. Non-material changes (formatting, clarifications that do not alter rights or obligations) take effect immediately upon posting. The current version of the Terms, with effective date, is always available at /legal/terms.
18. Survival
Certain provisions of these Terms survive termination of your account.
The following sections survive termination or expiration of these Terms and your account: Section 4 (Your Data Ownership, with respect to license termination), Section 5 (Customer Data Responsibility), Section 6A (Storefronts and Customer-Facing Pages), Section 6B (Payments, Payouts, and Tax), Section 6C (Marketplace), Section 6D (Reviews, Reports, and Moderation), Section 7C (Brand Partners and Suppliers), Section 7D (Affiliate Program), Section 10 (No Warranty), Section 11 (Limitation of Liability), Section 12 (Indemnification), Section 13 (Assumption of Risk), Section 14A (Sanctions and Export Controls), Section 15 (Dispute Resolution), Section 16 (Waiver of Class Action), and this Section 18.
19. Severability and Entire Agreement
If a court strikes down one part of these terms, the rest still applies. These terms plus the Privacy Policy and Acceptable Use Policy are the complete agreement.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. These Terms, together with the Privacy Policy, the Acceptable Use Policy, and the community data sharing provisions of the Privacy Policy (Section 8, if you have opted in), constitute the entire agreement between you and the Company regarding the Service, superseding any prior agreements or communications.